Main content
Request a Service
| Support Type | Phone | Online |
|---|---|---|
| Emergency and Safety and Security Support | Call 773.702.8181 or dial 123 from an on-campus phone to contact the UChicago Police Department. Or you can press the red button on an emergency phone. Call 911 if you are having a life-threatening medical emergency or visit your nearest emergency room. Dial 311 for all non-emergency and other city services. |
Learn how to file a police report, or send a compliment or complaint to UCPD. |
| Facilities and Building Maintenance Requests | Call 773.834.1414 to reach the Service Center for emergency facilities service requests (i.e., broken pipe). | Get support for a non-emergency facilities services by using the Facilities Service Request form. |
| IT Services and Support Requests | Call 773.702.5800 to reach the Service Desk for critical IT emergencies (i.e., application outages or inability to access network resources). | Visit the Services Portal to submit a help request, view the Knowledge Base library of help documents, and the catalog of services and solutions. |
| HR, Benefits, and Payroll Support | Call 773.702.9634 to contact a Benefits specialist from 8:30 a.m. to 4:30 p.m. Monday through Friday. Call 773.702.5800 to reach the Service Desk for other HR-related questions. |
Get support with a Benefits-related question using the Ask a Benefits Question form or email benefits@uchicago.edu. Get support with a Payroll question by using the Ask a Payroll Question form. Get support with a Workday question by using the Ask a Workday Question form. |