Getting Started With Oracle
Resources for Oracle users can be found below.
Getting Started: How to Log In
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For access to Oracle, visit oracle.uchicago.edu, where you can log into the system selecting Log In from the Oracle Cloud ERP box and entering your CNET ID and UChicago password.
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For more information, review the Oracle Cloud Navigation Knowledge Base article.
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Note: Prior to receiving Oracle access, new hires must complete Workday onboarding to get access into Oracle. Contingent workers must be added to Workday by their HR Business Partner.
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In order to update access to Oracle, employees should consult their Role Assignment Owner, who will complete the Access Request form on the employee’s behalf based on the required access for their role and responsibilities. To find your Role Assignment Owner, review this list.
Getting Support
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Buying Something? Consult the Buying Something Quick Start Guide for step-by-step instructions on the process.
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The ServiceNow Knowledge Base includes answers to frequently asked questions, quick reference guides, and other helpful resources.
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Call 773.702.5800 to speak to a live agent from 9 a.m.-4:30 p.m., Monday through Friday.
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Create a ticket via the Services Portal at services.uchicago.edu. (Click on the link for the Services Portal.)
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Ask a general question about a variety of financial topics relevant to Oracle/Orbit
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The FST Training team invites anyone with questions about procurement, grants, core finance, the chart of accounts, and role assignment to join the virtual office hours for hands-on support, held via Zoom on the Friday mornings listed below from 9 to 11 a.m. You are encouraged to use the on-demand resources first, leverage the support center, and if additional support is needed, attend the office hours.
Schedule of future Office Hours sessions:
- May 2, 16, and 30
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June 13 and 27
FST Virtual Office Hours Zoom Link.
Training
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Any Oracle training assigned to you can be found in Workday Learning. Training sessions are assigned based on the work you will perform in Oracle and Orbit. Access Workday Learning online to view the courses assigned to you and to enroll in them.
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Role Assignment Owners are designated unit members responsible for determining system and reporting access for each individual in their unit. If you have questions regarding your role-based training, please contact your unit's primary Role Assignment Owner.
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Units that leverage Individual Awards and Discretionary Funds (IADF) have a primary point of contact. If you have questions regarding your IADF, please contact your unit’s IADF point of contact.
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For a complete list of Oracle reference guides, refer to the Library of Oracle Knowledge Base Articles.
Faculty and Principal Investigators Training
UChicago faculty are the lifeblood of the University, and our role-based faculty trainings are designed to ensure the success of the University’s ongoing adoption of Oracle and transition to our new financial system.
Below is a list of the FST role-based trainings offered to UChicago faculty. Faculty are encouraged to sign up for the trainings relevant to their work in Workday Learning.
University Staff Training
UChicago staff are embedded throughout the University’s academic and business units to support our institutional mission—including UChicago’s central Finance and Administration staff, who serve a variety of areas. Expectations for administrative staff vary by unit, and each staff member's role-based training is designed for the unique business roles for which they are responsible.
Below is a list of the roles and the associated trainings offered to UChicago’s administrative staff in academic and business units. Administrative staff can enroll in trainings relevant to their work in Workday Learning.
In addition to the trainings by role listed below, the Reporting Dashboards Table in the Service Now Knowledge Base may be a useful resource.
Procure to Pay (also known as Supply Chain Management)
Projects and Grants
Core Finance, and Funds Flow and Intercompany Transactions
Approvers, Reporting, and Workday Actors
Training Videos
Get started by understanding how to navigate Oracle, reports, and conduct basic purchasing and payment requests. The following videos, and many more, are available on-demand on Workday Learning.