Staff and Faculty Assistance Program

The Staff and Faculty Assistance Program (SFAP) is provided by AllOne Health (formerly called Perspectives) to assist you and your family members with the challenges of daily living. The program is confidential, available 24/7 and provides the following services:

• Mental Health Counseling

• Life Coaching 

• Legal and Financial Consultation

• Work-Life Referrals 

• Personal Assistant Referrals 

• and more...

Key Features of the SFAP

• Employee, retiree or family members eligible to use the program

• No cost for any services AllOne Health provides

• Confidentiality protected by federal and state laws

• Information, resources, and services for the challenges of daily living

• You may call AllOne Health at 800.456.6327 to speak with a trained counselor about your needs

• You have 24-hour access to an online tools to request counseling or other work/life services. 

• All benefits are listed further down this page

Getting Started 

Log in to the AllOne Health portal by using the log-in button in the upper left corner of this page. To create an account, click the 'Sign-Up' button in the green box and use your UChicago email, the employee access code UNI500, and create your own unique password. Starting in January 2024, all users should create a new account using these instructions, even if you previously had logged in before. 

Note: It is extremely discouraged to use any iterations of your CNetID password for AllOne Health. After you create your account, you'll use this new password you've created and your UChicago email for future log-in purposes. 

View AllOne Health (formerly Perspectives) flyer (PDF)

Mobile App

Once you've created your account via desktop, download the AllOne Health App for a smarter, faster way to access your your Assistance Program. The app delivers a powerful mobile experience that puts support in the palm of their hand—making care more immediate, intuitive, and accessible than ever before. You can use your UChicago email and unique password to log-in to the app. 

Key Features of the Application: 
Self-Schedule Virtual Counseling allows fast, private access to care—without barriers. From stress to support, you can book confidential virtual counseling sessions directly in the app, on your own time. No phone calls. No delays. Just real help, when it’s needed most. 
Meet Izzy: Your AI-Powered Mental Health Chatbot. Izzy is more than a chatbot—it’s an always-on, AI-powered guide to mental health support. Built into the AllOne Health App, Izzy helps you get the help you need, right when you need it—no waiting, no hesitation. 

With Izzy, you can: 
• Instantly get answers about their EAP benefits 
• Access real-time mental health chat, self-assessments, and coping strategies 
• Navigate to the right tools and resources in the app 
• Connect to live, personal support—anytime, 24/7 
 
Additional Features that Make a Difference 
• On-the-Go Access: Download from the Apple or Google Play Store and use immediately. 
• Comprehensive Self-Help Tools: iCBT, self-assessments, videos, webinars, and articles—all at your fingertips. 
• Live Support, One Tap Away: Real human support is always available, just a tap away. 
• Seamless Sign-Up: Same access code as the online portal—no extra steps. 
• Flexible Access, Same Great Care: Works alongside the member portal so you can choose the platform that fits you best.

Member Portal Introduction Video

Costs

Use of the SFAP is free. AllOne Health does offer access to short-term counseling, webinars, articles, and other resources at no cost, in additional to free referrals. If you or a family member need outside referral services or a treatment program, Perspectives will assist you in obtaining the best care as reasonably priced as possible, outside of the AllOne Health network. Any costs incurred by outside referral services or treatment programs are your responsibility.

Eligibility

You can use the services if you are:

• Employee

• Retiree

• COBRA medical plan enrollee

• Family member of employee, retiree, or COBRA medical enrollee

Confidentiality

Confidentiality is an important aspect of the services provided by AllOne Health. Information you discuss with AllOne Health will not be shared by them, except as may be required by Federal and State laws. No record of your participation will appear in your personnel file. In an instance where the referral is work-related, with your written permission, your supervisor may be told whether you have followed through with your appointment.

International Services

International members have access to services through AllOne Health' partner site, Lyra.  Use this QR code to access the Lyra site and enter the company code UniofChicago to request services.